Find the answers to all your tech questions!
Our Professional development team is certified in many areas and can be used to train/certify your staff on various technical topics. This is a very popular service, primarily used to ensure educational staff get certified (and stay stay certified) on various classroom learning technologies.
Structured Cabling is a organizational method for networks that ensure data is routed in the fastest and most efficient manner possible. It enables efficient communication, data transfer, and access to resources. A robust network will enhance productivity, security, and overall business performance.
Managed IT services are outsourced technology functions and ongoing management tasks that organizations delegate to a third-party provider, known as a Managed Service Provider (MSP). Services include proactive support such as network monitoring, cybersecurity protection, system maintenance, and help desk assistance, so that businesses can minimize IT costs, maintain systems, and concentrate on their primary objectives.
A managed IT service provider oversees and maintains a client's IT infrastructure and systems to keep them operating smoothly and securely. They work proactively on a subscription model, preventing issues before they occur by managing tasks like cybersecurity defenses, network oversight, regular patching, and technical support.
MSPs typically offer more robust security capabilities than most internal teams can build alone. They provide access to dedicated cybersecurity specialists, enterprise-grade threat detection tools, and security operations centers that monitor for attacks on a continual basis. This includes vulnerability scanning, employee security training, advanced monitoring services, and layered defense systems that would require substantial investment to replicate internally. They also stay current with evolving threats and compliance requirements as part of their core service.
Both Synergetics DCS and IT Resource were owned by the same parent company, Endeavor Communications. By merging the two companies the team can offer a broader array of solutions, while tackling more complex projects (in more locations) throughout the north, midwest, and south.
Yes. Drive time is charged at our normal hourly rate.
A good place to start would be the USAC website at https://www.usac.org/e-rate/resources/e-rate-productivity-center/. We would be more than happy to help you track down all of the funding available for your educational organization. Please contact our sales department (link to varsolutions@endeavorit.com) for more information.
For accounts payable please contact accountspayable@endeavorit.com.
For accounts receivable please contact accountsreceivable@endeavorit.com.
For Business who have signed an MSP Contract: Phone and remote support is free of cost. Onsite support however is not included and is charged at a rate of time & materials & travel time. For businesses who have not signed an MSP contract, all support is charged at a rate of time & materials & travel time.
Our Offices are located in Indiana, Michigan, and Mississippi. Please see our contact page for mailing addresses.
You can always get emergency support any time day or night 24/7/365, however our regular support hours are Monday through Friday, 7am – 6pm EST and Saturday 8am – 12pm EST.
MSPs like Endeavor IT deploy monitoring tools that track network and system health and can generate alerts the moment issues occur. When problems do arise, such as server failures, security incidents, or other disruptions, their support teams are available around the clock to respond.
Cabling systems can last 15 years or more with proper maintenance. Upgrades are typically needed when new technologies or increased bandwidth demands emerge. Fiber cabling systems can handle much more bandwidth and can be upgraded simply by updating end-node electronics.
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