Managed IT services are outsourced technology functions and ongoing management tasks that organizations delegate to a third-party provider, known as a Managed Service Provider (MSP). Services include proactive support such as network monitoring, cybersecurity protection, system maintenance, and help desk assistance, so that businesses can minimize IT costs, maintain systems, and concentrate on their primary objectives.

A managed IT service provider oversees and maintains a client's IT infrastructure and systems to keep them operating smoothly and securely. They work proactively on a subscription model, preventing issues before they occur by managing tasks like cybersecurity defenses, network oversight, regular patching, and technical support.

MSPs typically offer more robust security capabilities than most internal teams can build alone. They provide access to dedicated cybersecurity specialists, enterprise-grade threat detection tools, and security operations centers that monitor for attacks on a continual basis. This includes vulnerability scanning, employee security training, advanced monitoring services, and layered defense systems that would require substantial investment to replicate internally. They also stay current with evolving threats and compliance requirements as part of their core service.

Yes. Drive time is charged at our normal hourly rate.

For accounts payable please contact accountspayable@endeavorit.com.

For accounts receivable please contact accountsreceivable@endeavorit.com.

For Business who have signed an MSP Contract: Phone and remote support is free of cost. Onsite support however is not included and is charged at a rate of time & materials & travel time. For businesses who have not signed an MSP contract, all support is charged at a rate of time & materials & travel time.

Our Offices are located in Indiana and Michigan. Please see our contact page for mailing addresses.

You can always get emergency support any time day or night 24/7/365, however our regular support hours are Monday through Friday, 7am – 6pm EST and Saturday 8am – 12pm EST.

MSPs like Endeavor IT deploy monitoring tools that track network and system health and can generate alerts the moment issues occur. When problems do arise, such as server failures, security incidents, or other disruptions, their support teams are available around the clock to respond.